Shipping policy
Shipping Policy
Effective Date: 5/31/2026
We're focused on getting your order to you as quickly as possible. Please read the details below before purchasing.
Important: Estimated delivery times include both handling and transit time.
Delivery Time = Handling Time + Transit Time
United States Shipping
| Timeframe | |
|---|---|
| Handling Time | 1–2 business days (Mon–Fri) |
| Transit Time | 5–8 business days (Mon–Fri) |
| Estimated Total | 6–10 business days |
Free shipping on all orders.
Vending Machine Shipping
Vending machines are large freight items and ship separately from standard orders.
- Shipped via freight carrier
- Transit time: 3–8 business days after handling
- You will receive tracking information once your machine ships
- Inspect your machine upon delivery. If there is visible damage, note it with the carrier before signing and contact us immediately
Digital Products
Digital templates and downloads are delivered instantly via email after purchase. No shipping applies.
Contact Us
info@graysvending.com | graysvendingsystems.com/pages/contact